Technology

Amazon Web Services (AWS)

• Architect scalable, highly available AWS network solutions, advising customers on VPC design, hybrid connectivity, and fault-tolerant routing strategies.
• Diagnose production-impacting network failures — BGP, DNS, VPN/Direct Connect, latency — and translate root cause into architectural improvements.
• Partner with customers to design resilient multi-region and hybrid cloud architectures optimized for performance, security, and cost.
• Resolved 200+ customer cases in 8 months with 99% customer satisfaction.

• Engineer on the Networking Team, specializing in troubleshooting, performance optimization, and scalable solutions for customers' architecture.

LastCall.

• Co-founding a scheduling platform for the bar and hospitality industry — turning a process that takes hours into one that takes under 20 minutes.
• Leading product strategy, brand development, and UX design.
• Building early customer relationships and partnerships ahead of a 2026 App Store launch.
• Driving marketing strategy while co-founder leads full-stack development.

Amazon Web Services (AWS)

• Led projects across Cloud Computing, Networking (DNS, TCP/IP), Databases, Linux/Windows, Security, and Storage.
• Architected highly available, scalable web applications and distributed systems on AWS.
• Won the East Coast AWS DeepRacer Intern Tournament.

Tech Sessions with Zoë

• Curated technology information sessions for Tulane University students and staff to enhance understanding of educational technology tools.

Tulane Technology Connection

• Led and mentored student employees, driving sales initiatives at a managerial level.
• Certified computer technician and trained Apple Specialist with 7+ years of experience in Apple and Windows products.

Heffernan Insurance Brokers

• Worked directly under the CCO and CIO on CLM integration and corporate training redesign projects.
• Curated compliance documentation using Tableau and Excel.